EIDLexit Privacy Policy & Terms of Use
Introduction
At EIDLexit, we are committed to protecting your privacy while providing excellent service to business owners facing challenges with SBA loans. This privacy policy explains how we collect, use, and protect your information in accordance with our Christian values and commitment to the Golden Rule.
Our Commitment to Christian Values
EIDLexit is guided by biblical principles including Mark 12:28-31 (loving our neighbors as ourselves), James 1:5 (seeking wisdom), Psalm 25:4-5 (following God's guidance), and Proverbs 3:5-6 (trusting in the Lord). We treat your information with the same care and respect we would want for our own.
Client Confidentiality Commitment
We maintain strict confidentiality regarding all client information shared with us. All business details, financial information, and sensitive data disclosed during our engagement are treated as confidential and proprietary. This confidentiality commitment extends throughout and beyond the duration of our relationship, ensuring your business information remains protected at all times.
Information We Collect
We collect information in three primary ways:
Direct Information: When you contact us through our website forms, chat, or other means, we may ask for your name, email address, phone number, and information about your business situation. We only require minimal information (such as email address) to respond to your initial inquiry. All business and financial information you share is treated as strictly confidential.
Web Server Logs: When you visit our website, we may automatically collect certain information such as your IP address, browser type, access times, pages viewed, and referring website addresses. This helps us improve our website and services.
Cookies: We use cookies to enhance your browsing experience and remember your preferences. You can set your browser to notify you when you receive cookies or to decline them, though this may affect some website functionality.
SMS Communications: When you opt-in to receive SMS text messages from us, we collect your mobile phone number and carrier information. We may also collect information about your SMS preferences and interaction history with our text messages.
How We Use Your Information
We use the information we collect to:
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Respond to your inquiries and provide the services you request
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Improve our website functionality and user experience
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Process transactions and send related communications
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Send periodic emails about our services when you've opted to receive them
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Better understand how visitors use our website
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Send you SMS text messages for operational purposes when you've opted in to receive them
All information is used solely for providing our services and protecting your legitimate business interests. We do not use your confidential business information for any purpose other than serving your specific needs.
SMS Text Messaging
Consent: By providing your mobile phone number and opting in, you expressly consent to receive SMS text messages from us relating to your relationship with our company. Consent is not required as a condition of purchase, but helps us keep you informed about important updates and deadlines.
Message Frequency: Message frequency may vary depending on your activity and interactions with us. We aim to send only relevant, timely information.
Message and Data Rates: Standard message and data rates may apply depending on your mobile carrier plan. We are not responsible for any charges you may incur as a result of receiving SMS/text messages.
Opt-Out: You can opt out of receiving SMS text messages from us at any time by:
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Replying "STOP" to any text message from us
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Contacting us directly using the contact information provided in this policy
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Following opt-out instructions in our messages
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Help: For help or questions about SMS messages, reply "HELP" to any text message from us or contact us directly.
Security: Your mobile number and any information provided via SMS/text messages are treated with the same level of privacy and security as other personal information you provide to us. We protect your SMS-related information with the same care as all your other data.
Carrier Liability: We are not liable for delayed or undelivered messages due to carrier network issues or other factors beyond our control.
How We Protect Your Information
Professional Confidentiality Standards: We adhere to the highest professional standards for confidentiality. All team members with access to client information are bound by strict confidentiality obligations and understand the sensitive nature of the business challenges you face.
Secure Information Handling: Your personal and business information is secured behind protected networks and accessible only by authorized personnel with special access rights who have a legitimate need to know for providing our services. We implement appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information.
Confidential Document Protection: Any documents, financial records, or sensitive materials you provide are maintained with the same level of confidentiality as attorney work product, ensuring your business strategies and proprietary information remain protected.
Information Sharing
We value your privacy and maintain strict confidentiality of all client information. We do not sell, rent, or lease your information to third parties. We share:
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With your express consent (such as sharing with your attorney upon your request)
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With trusted third parties who assist us in operating our website and conducting business and who are bound by equivalent confidentiality obligations
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All the above categories exclude SMS text messaging originator opt-in data and consent; this information will not be shared with any third parties
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As required by law or to protect our rights and the rights of others
Your Rights and Choices
You may:
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Access the personal information we have about you
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Request corrections to any information we have about you
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Ask us to delete your information
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Opt out of future communications from us
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Opt out of SMS text messages by replying "STOP" or contacting us directly
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Request confirmation of our confidentiality protections for your specific situation
Legal Disclaimer
EIDLexit provides access to and uses documents drafted by and recommended by attorneys, law firms, and state specific State Bar CLE providers. We maintain confidentiality of all client information consistent with professional standards, though we are not bound by attorney-client privilege. EIDLexit also offers attorney recommended services or attorney-advised services but is not a law firm and does not provide legal or tax advice. Clients are strongly encouraged to consult with qualified attorneys or tax professionals for legal and tax-related matters. If legal services are required, clients should seek advice from a licensed attorney, as our services do not constitute legal advice or cover legal matters, including compliance, interpretations of laws, and legal documents. Use of our products and services is governed by our Terms of Use and Privacy Policy. SMS text messages are provided for informational purposes only and do not constitute legal advice. Standard message and data rates apply. We comply with applicable federal and state regulations regarding SMS communications, including the Telephone Consumer Protection Act (TCPA).
Changes to This Policy
We may update this privacy policy and our SMS/text messaging practices periodically. We will notify you of any material changes by posting the new policy on this page.
Contact Us
If you have questions about this privacy policy, our confidentiality practices, or need confirmation of our information protection measures, please contact us at:
EIDLexit
539 W Commerce St. #2245
Dallas, TX 75208
(346) 471-7745